Company / Gross Margin
ServiceNow Gross Margin History
FY2016-FY2025 · Annual data · Source: SEC filings
At a glance
Latest annual filing availableLatest Gross Margin
77.5%
FY2025
5-year range
77.0% / 79.2%
FY2021-FY2025
Trend
-2.1%
vs FY2024
Sector context
#35 of 224
Information Technology
What the data says
ServiceNow's gross margin of 77.5% is higher than 84% of companies in the Information Technology sector (FY2025). Gross Margin has fluctuated over the past 10 years, ranging from 71.3% in FY2016 to 79.2% in FY2024.
Based on SEC 10-K filings.
77.5% in FY2025 with a 5-year CAGR of -0.6%. Top quartile in the Information Technology sector.
Remained stable around 77.5% over the past 2 years.
Information Technology sector context is included.
Gross Margin over time
Growth rates
- 3-Year Change
- -0.6pp
- 5-Year Change
- -0.6pp
- 10-Year Change
- -
Sector benchmark
+44.9% above sector average
Key checks
Key Insights
- In FY2025, gross margin decreased 2.1% year-over-year.
- Currently 24.0pp above the Information Technology sector average.
- Peak gross margin was recorded in FY2024.
- Lowest gross margin in the period was in FY2016.
Company context
Key Data Points
- High earnings quality (cash-backed earnings)
Data sourced from SEC EDGAR filings. Not investment advice.
Annual data
| Year | Gross MarginValue | YoY GrowthYoY |
|---|---|---|
| FY2025 | 77.5% | -2.1% |
| FY2024 | 79.2% | +0.8% |
| FY2023 | 78.6% | +0.6% |
| FY2022 | 78.2% | +1.5% |
| FY2021 | 77.0% | -1.5% |
| FY2020 | 78.2% | +5.7% |
| FY2019 | 74.0% | -2.9% |
| FY2018 | 76.1% | +3.7% |
| FY2017 | 73.4% | +2.9% |
| FY2016 | 71.3% | +12.5% |
As of FY2025 · SEC 10-K · Updated Jun 30, 2026